Contact the Sanctuary

We're Here to Help You Create Your Space

At Soluna, we believe your home should be your sanctuary. Whether you have a question about our collections, need assistance with an order, or just want to share feedback on how our pieces have brought calm to your space, we are always here to help.

Please fill out the form below, or reach out to us directly through any of our channels. Our small team reviews every message mindfully, and we will get back to you within 24 to 48 business hours (excluding weekends and holidays).

🕒 Support Hours

• Monday – Friday: 9:00 AM – 5:00 PM (EST)

• Saturday – Sunday: Closed (Our team is spending time outdoors under the moon and relaxing with family!)

📩 Ways to Reach Us

• Order Support & General Inquiries: support@solunaliving.com (Replace with your actual business email)

• Response Time Guarantee: We process all emails in the order they are received and promise a thoughtful response within 2 business days.

❓ Frequently Asked Questions

Before you send a message, your answer might be just a click away:

• Looking for your package? Check your email for a tracking link sent automatically when your order shipped.

• Need to return an item? View our Policies and Links section in the footer for our full 30-day return and exchange guidelines.